New Year, Same Old

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You will recall that back in November I was moaning as to our lack of confidence in the contractors appointed by the insurance company to remediate our home. A meeting took place and their strategy for reinstatement was amended to our satisfaction although we have been well aware of the need to monitor carefully.

Thank goodness we have been on the ball. Concrete slab stage was reached shortly before Christmas and last week a team was deployed to construct the underfloor trunking for the water pipes. Although our ability to inspect the latest work was delayed because of the weather, Mister E and I called in to check yesterday. 

Honestly, you would struggle to make this stuff up, but somewhere along the way they had decided to insert vast amounts of unnnecessary trunking where no water pipes are to be nor indeed have ever been. Then, they had totally overlooked the need to install pipes to connect to one of the radiators. I gladly left MisterE to deal with the Project Manager over this one.

On my part, I had found a greater issue! We were aware that a portaloo provided for the workforce had been removed just before Christmas after the concreting had been completed. What we were not aware of was, despite the fact that there is presently no running water within our home (hence the need for trunking to reinstall pipes), one or more had assumed it was in order to enter into that part of  our home that has been cordoned off, climb the carpeted stairs in dirty boots and use the bedroom ensuite facilities! With no flushing water supply, the mess was, shall we say, stagnant.

Needless to say Loss Adjuster, Company Director and Project Manager have been at the receiving end of my wrath although once again no apologies have been received. I've never considered myself old fashioned but I do expect good manners and if the two go hand in hand these days then so be it. A show of contrition when they are clearly in the wrong wouldn't go amiss either. 

Do they think we are so elderly, meek, mild and beholden to them that we won't dare say anything? Alternatively, do they believe that retirement equates to being geriatric and not having a clue what's going on? A little while ago a former colleague counselled me as to the wisdom of getting nasty if we weren't ready to sue. Believe me I've been very assertive but ducks' backs and water spring to mind. I guess genuine incompetence has neither awareness nor embarrassment; my ambition is to change that.




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